PC Optimum FAQs

Why PC Optimum?
The PC Optimum program brought together two of the country’s favorite loyalty programs, - PC Plus and Shoppers Optimum – giving Canadians the ability to earn and redeem PC Optimum points across nearly 2,500 food, drug and beauty stores. Now, with the addition of over 1800 Esso stations, members can earn on eligible fuel, convenience store and car wash purchases. PC Optimum program members may already earn points at Mobil stations. These every day purchases at over 4,500 combined locations will allow PC Optimum points to add up quickly providing customers with more ways to treat themselves faster.

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When will the PC Optimum program be available at Esso™ stations?

The PC Optimum program arrived at Esso stations nationwide on August 9, 2018!

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When will the PC Optimum program be available at Mobil™ stations?
PC Optimum members can already earn points at Mobil stations.

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Where can I earn PC Optimum points?
Points may be earned at Loblaw banner grocery stores and Shoppers Drug Mart/Pharmaprix locations, including Real Canadian Superstore, Atlantic Superstore, City Market, No Frills, Independent, Zehrs, Loblaws, Provigo, Maxi, Fortinos, Shoppers Home Health Care, and online at Loblaw-owned grocery websites, joefresh.com and beautyboutique.ca. PC Optimum points may also be earned at Esso and Mobil stations.

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Will PC Optimum points be able to be redeemed at Esso™ and Mobil™ stations?
PC Optimum points will be able to be earned but not redeemed at Esso and Mobil stations. PC Optimum points can be redeemed at Loblaw banner stores and Shoppers Drug Mart locations. For full redemption details, visit pcoptimum.ca.

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I am not a PC Optimum member; how do I join the program?
PC Optimum cards will be available at Esso™ stations beginning August 9, 2018, and are currently available at participating stores where the PC Optimum program is offered. Alternatively, the PC Optimum app can be downloaded to register as a member.

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I have a PC Plus and/or a Shoppers Optimum card. Will I be able to use these at Esso™ stations to earn points?
No, you must replace your PC Plus and/or Shoppers Optimum card with a new PC Optimum card, which can be picked up at any participating store where the PC Optimum program is offered.

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I don’t have a physical PC Optimum card; how will I earn points at Esso™ and Mobil™ stations?
At the pump, members will be able to either swipe a physical PC Optimum card or PC Financial Mastercard®, or manually key in their phone number that is associated to their PC Optimum profile to earn points on the transaction. In-store, members will be able to swipe a physical PC Optimum card or PC Financial Mastercard®, scan the PC Optimum card from the app or key in their PC Optimum card number or the phone number that is associated to their PC Optimum profile using the pin pad to earn points on the transaction.

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How do I register my phone number to my PC Optimum account for use at the pump?
PC Optimum members may add their phone number to their account by logging into their account on the PC Optimum app or on pcoptimum.ca and following the below steps:

  1.  From the bottom menu on the home screen, click Account
  2.  Click Settings
  3.  Edit Personal Information
  4.  Enter 10 digit phone #
  5.  Save Changes

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Is there a credit card available that offers PC Optimum points?
Yes, PC Financial offers various Mastercard® products, which accelerate the earning of PC Optimum points at Esso™ and Mobil™ stations. Earn at least 30 points per litre at Esso and Mobil stations in Canada when you pay with a PC Financial Mastercard. Learn more at pcfinancial.ca.

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I am a PC Financial Mastercard® member; do I need a PC Optimum card to earn points at Esso™ and Mobil™ stations?
The PC Financial Mastercard® will automatically double as the cardholder’s PC Optimum loyalty card and will be the only card needed to earn PC Optimum points at Esso and Mobil stations. However, if the customer wishes they can create a PC Optimum online account and link it to their PC Financial Mastercard® to receive additional benefits like personalized offers.

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How many PC Optimum points will I earn when buying at Esso stations?
PC Optimum members will earn 10pts per litre on fuel and 10pts per dollar on eligible convenience store or car wash purchases at Esso stations. Members will also be able to earn additional PC Optimum points through targeted bonus offers. Customers using a President’s Choice Financial Mastercard as payment will earn at least 30 points per litre on fuel at Esso stations. For the most up to date PC Optimum Terms and Conditions visit pcoptimum.ca.

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Will I earn PC Optimum points on everything that is purchased at Esso™ stations?
PC Optimum points can be earned on most products purchased at Esso stations including all grades of gasoline and diesel, car wash services and most convenience store purchases. As of July 12, 2018PC Optimum points cannot be earned or redeemed for any of the following: (i) the purchase of tobacco, lottery tickets, or alcohol, (ii) deposits (e.g., a water bottle deposit, as it is not a purchase), (iii) gift cards, prepaid card products and wireless or long distance phone cards, (iv) transit tickets and passes, event tickets and post office transactions; (v) passport photos, (vi) cash back, (vii) gifts with purchases, (viii) delivery charges (where applicable), (ix) purchases made through non-participating licensed merchants located within or adjacent to Participating Stores or Program Participants, (x) any other products or services that may not legally be offered in connection with the Program, including pharmacy-related transactions in certain provinces (see below for more information about pharmacy-related transactions), or (xi) any other products or services that we may specify from time to time or where prohibited by law. For the most up-to-date PC Optimum Terms and Conditions, visit pcoptimum.ca.

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Will I be able to set up a PC Optimum card on the Speedpass+™ app for automatic earn at Esso™ stations?
We’re working hard to make the PC Optimum program available in our Speedpass+ app; however, this functionality will not be available at the time of the PC Optimum program launch at Esso stations on August 9. We anticipate that the PC Optimum program will be available in our Speedpass+ app prior to year-end, and will communicate its availability as soon as it is ready.

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Will I be able to set up a PC Optimum card on the Speedpass™ key tag for automatic earn at Esso™ stations?
We’re working hard to make the PC Optimum program available in our Speedpass key tag, but here’s how you can start earning now:

Using your Speedpass™ key tag at the pump?
Insert your physical PC Optimum loyalty card, or key in your 10 digit phone number registered to your PC Optimum account into the pump before pointing your Speedpass key tag for payment.

Using your Speedpass™ key tag to pay in-store?
Simply swipe or scan your PC Optimum loyalty card, including from the PC Optimum app, before tapping your Speedpass key tag for payment.

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Will the Esso Extra™ program continue to be accepted at Esso™ stations?
Yes, you can still earn and redeem Esso Extra™ points at Esso stations. There are no changes to the Esso Extra program.

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Will I be able to earn Esso Extra™ points and PC Optimum points in the same transaction?
No, customers will need to choose to earn either Esso Extra points or PC Optimum points in each eligible transaction.

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If I have a PC Financial Mastercard®; will I be able to earn both PC Optimum and Esso Extra™ points in the same transaction?
No. Esso Extra points cannot be earned in the same transaction as PC Optimum points. The PC Financial Mastercard® will automatically double as the cardholder’s PC Optimum loyalty card and will be the only card needed to earn PC Optimum points at Esso™ and Mobil™ stations.

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Will I be able to transfer Esso Extra points to a PC Optimum account and vice versa?

No

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