PC Optimum FAQs

Why PC Optimum?
The PC Optimum program brought together two of the country’s favorite loyalty programs, PC Plus and Shoppers Optimum – giving Canadians the ability to earn and redeem PC Optimum points across nearly 2,500 food, drug and beauty stores. The upcoming addition of over 1,800 Esso stations will enable members to earn on eligible fuel, convenience store and car wash purchases. PC Optimum program members may already earn points at Mobil stations. These every day purchases at over 4,500 combined locations will allow PC Optimum points to add up quickly providing customers with more ways to treat themselves faster.


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When will the PC Optimum program be available at Esso stations?

PC Optimum program members can begin earning at Esso stations in summer 2018. The exact date will be communicated in the near future.

Update – Effective June 25th 2018, a few select Esso stations will be part of a pilot, testing the PC Optimum program, leading up to the national launch later this summer.

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When will the PC Optimum program be available at Mobil stations?
PC Optimum members can already earn points at Mobil stations.


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Where can I earn PC Optimum points?
Points may be earned at Loblaw and Shoppers Drug Mart banner locations, including Real Canadian Superstore, Atlantic Superstore, City Market, No Frills, Independent Zehrs, Loblaws, Shoppers Home Health Care, and online at Loblaw-owned grocery websites, joefresh.com and beautyboutique.ca. PC Optimum points may also be earned at Mobil stations, and starting in summer 2018, at Esso stations.

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Will PC Optimum points be able to be redeemed at Esso and Mobil stations?
PC Optimum points will be able to be earned but not redeemed at Esso and Mobil stations. PC Optimum points can be redeemed at Loblaw banner stores and Shoppers Drug Mart locations. For full redemption details visit pcoptimum.ca.

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I am not a PC Optimum member, how do I join the program?

PC Optimum cards will be available at Esso stations beginning in the summer of 2018 and are currently available at participating stores where the PC Optimum program is offered. Alternative, the PC Optimum app can be downloaded to register as a member.

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I have a PC Plus and/or a Shoppers Optimum card. Will I be able to use these at Esso stations to earn points?
No, you must replace your PC Plus and/or Shoppers Optimum card with a new PC Optimum card which can be picked up at any participating store where the PC Optimum program is offered.

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I don’t have a physical PC Optimum card, how will I earn points at Esso and Mobil stations?
At the pump, members will be able to either swipe a physical PC Optimum card or PC Financial Mastercard® or manually key in their phone number that is associated to their PC Optimum profile to earn points on the transaction. In-store, members will be able to swipe a physical PC Optimum card or PC Financial Mastercard®, scan the PC Optimum card from the app or key in their PC Optimum card number or the phone number that is associated to their PC Optimum profile using the pin pad to earn points on the transaction.


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Is there a credit card available that offers PC Optimum points?
Yes, PC Financial offers various Mastercard® products which accelerate the earning of PC Optimum points at Esso and Mobil stations.

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I am a PC Financial Mastercard® member, do I need a PC Optimum card to earn points at Esso and Mobil stations?
The PC Financial Mastercard® will automatically double as the cardholder’s PC Optimum loyalty card and will be the only card needed to earn PC Optimum points at Esso and Mobil stations. However, if the customer wishes they can create a PC Optimum online account and link it to their PC Financial Mastercard® to receive additional benefits like personalized offers.

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How many PC Optimum points will I earn when buying at Esso stations?
PC Optimum members will earn 10 points per litre on fuel, and 10 points per dollar on eligible convenience store or car wash purchases at Esso stations. Members will also be able to earn additional PC Optimum points through targeted bonus offers. Customers using a President’s Choice Financial Mastercard® will be able to accelerate their points earning at Esso stations.


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Will I earn PC Optimum points on everything that is purchased at Esso stations (i.e. Fuel, Convenience store, lottery, tobacco)?
PC Optimum points can be earned on most products purchased at Esso stations including all grades of gasoline and diesel, car wash services and most convenience store purchases. Full program terms and conditions will be available closer to launch.


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Will I be able to setup a PC Optimum card on Speedpass+, or the Speedpass key tag for automatic earn?
This feature will be available, timing will be communicated at a future date.


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Can I still earn Esso Extra points?
Yes, you can still earn and redeem Esso Extra points at Esso stations. There are no changes to the Esso Extra program.



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Will I be able to earn Esso Extra points and PC Optimum points in the same transaction?
No, customers will need to choose to earn either Esso Extra points or PC Optimum points in each eligible transaction.


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IF I have a PC Financial Mastercard® will I be able to earn both PC Optimum and Esso Extra points in the same transaction?
If you have a PC Financial Mastercard® you can choose to swipe your Esso Extra loyalty card to earn Esso Extra points and use your PC Financial Mastercard® for payment to earn PC Optimum points. However, you will only earn the regular number of PC Optimum points that are awarded for any PC Financial Mastercard® transaction as specified by PC Financial. You will also be ineligible for PC Optimum targeted loyalty offers on the transaction as the loyalty card associated with the transaction will be Esso Extra.


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Will I be able to transfer Esso Extra points to a PC Optimum account and vice versa?
No.


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