Terminal performance update
At Imperial, we are committed to improving our terminals and providing a reliable supply of high-quality products. Recognizing recent supply challenges in Ontario may have affected you, we wanted to thank you for your patience and ongoing support. We also wanted to take the opportunity to share some details about the investments we are making to ensure you have reliable access to fuel, even when unforeseen issues arise.
The Waterdown to Finch project
Imperial is planning to replace approximately 63 kilometers of the Sarnia Products Pipeline (SPPL) with new pipe running from rural Hamilton to Toronto’s North York area. The SPPL is important infrastructure that provides fuels used by households and businesses across the Greater Toronto and Hamilton area. This includes a significant portion of jet fuel for Toronto International Airport, as well as gasoline and diesel fuel that keeps people, goods and services moving throughout the region. This will allow Imperial to increase the flow rate of the pipeline and transport larger amounts of product in Ontario.
- Cornerbrook diesel tank
Our second diesel tank is back up and running after a year of maintenance.
- Terminal at North American Refining Limited (NARL)
Opening this terminal allows our Atlantic customers another supply point, making it more convenient and efficient to load products.
- Strathcona turnaround
We have successfully completed our 2018 spring turnaround.
- Real-time video feed
To provide you real-time visibility of queues, cameras will be installed at Edmonton and Ottawa by the end of 2018.
We value your feedback! Your experience fueling with Imperial is always our top priority. You can share your feedback with us in any of the following ways:
- Speak directly to on-site terminal staff
- Reach out to your dedicated Imperial account executive
- Join the 2018 pilot program for push-button feedback devices at select fuel terminals across the country