As the situation with COVID-19 continues to evolve, Imperial is taking proactive and preventative measures to protect the health and safety of our workforce and do our part to limit the spread of the novel coronavirus in the community. The company has well-established business continuity plans in place to manage impacts related to infectious disease outbreaks. Read more

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Electronic Data Interchange (EDI) support

Imperial’s EDI enables electronic data transmissions directly from sender to receiver. By eliminating the need for time-consuming written interactions, such as order and invoice processing, EDI supports quick and accurate transactions. This means transactions that may have taken days to be competed can be approved in around an hour. Our cost-effective EDI solution offers you:

  • Enhanced system security
  • Real-time transmission
  • Direct connection to Imperial Oil and third-party vendors
  • Increased satisfaction through a better customer experience

Our experienced technical team supports implementation through processes tailored to each customer’s unique requirements.

Use these Frequently Asked Questions to find out about the EDI solution we offer at Imperial. If you can’t find the answer you need, contact us at ds-f&l-edi-support@exxonmobil.com.

For more information on EDI, download the brochure.

imperial EDI brochure

Frequently asked questions

We’ve been using EDI for decades and have well-established processes to support each customer’s unique requirements.
We use various types of EDI standards, including versions of ANSI ASC X12, EDIFACT, sFTP and HTTPs.
We support more than 1 million transactions per month. We actively use more than 20 transaction types, allowing us to do business with a very high percentage of customers.
Yes, the network is secure to protect your information. Some of the value-added networks include IBM (Sterling Commerce), OpenText and Direct EDI using sFTP.
We have EDI connections with more than 300 trading partners worldwide.
We have a dedicated EDI technical team that can support implementations and daily operations in each zone.
Yes, we have a dedicated environment available for end-to-end testing of new implementations or updates to existing specifications.
Because each implementation is unique, timing is agreed upon between you and our dedicated EDI support team.
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    ACE support

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