As the situation with COVID-19 continues to evolve, Imperial is taking proactive and preventative measures to protect the health and safety of our workforce and do our part to limit the spread of the novel coronavirus in the community. The company has well-established business continuity plans in place to manage impacts related to infectious disease outbreaks. Read more

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Thank you for keeping it moving

The work you’re doing during this challenging time is vital, and we’re grateful for your efforts. Thank you!

The health and safety of our employees, customers and the general public is our highest priority. Customers and haulers are receiving regular bulletins regarding preventative measures and guidance to protect drivers and operators at our terminals. These measures include using facial protections, self-monitoring including personal temperature checks and following safety and physical distancing protocols.

Imperial will continue to take actions at all our facilities to protect the safety and health of our workforce, and do our part to limit the spread of the virus. Learn more about our response and local efforts to fight the spread of COVID-19.

We are also committed to maintaining reliable supply through this historic period of uncertainty. Imperial is closely monitoring the demand in each market and will make the necessary adjustments to ensure a safe and reliable supply for our valued customers.

We recognize and thank our customers and carriers for the critical work you are doing to provide fuel and keep essential goods and services moving.

You can find guidance for COVID-19 best practices at these websites:

Public Health Agency of Canada

WHO (World Health Organization)

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    Reliable supply

    Through our robust, integrated network of refineries, pipelines and terminals, we strive to supply our customers with the fuels they need, where they need them.

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    Advanced Customer Experience (ACE) portal

    Log in to ACE to customize and set up your supply event and allocation alerts to meet your needs.

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