Home heating products and services

Home heat

Our Esso home heating oils are high quality, clean and efficient burning. Don't heat with oil? Discover how converting to oil can provide year-round comfort and perhaps save you hundreds of dollars in annual heating costs.

Heating with oil
Heating with oil is a safe, clean, economical way to keep your home warm and comfortable throughout the year. Did you know:

  • New oil heat technology is up to 25 percent more efficient than older, conventional oil furnaces*
  • Oil heat is generally priced competitively with natural gas and electricity
  • Oil-fired water heaters can produce up to five times as much hot water as an electric hot water heater at economical prices**
  • Oil heat is clean - particulate emissions have been reduced 10-fold since the 1960s
  • Heating oil is not explosive

    * Source Natural Resources Canada
    ** Source - "Five times faster" based on information from Canadian Oil Heat Association

Fuel ordering options
Esso is dedicated to providing you with worry-free oil service. You can order your heating fuel using two methods:

1.  Automatic delivery:
The Esso fuel management system monitors your home's fuel consumption rate based on the weather conditions. When your fuel supply needs to be replenished, we make a delivery automatically. Our worry-free service is backed by our No-Run-Out Guarantee: (You'll receive 250 litres of oil FREE if you ever run out!)*
*Some conditions apply. Call Customer Service at 1-866-749-3776 or ask your local Esso associate for details.

To sign up for automatic delivery, call 1-866-749 ESSO (3776), or contact your Esso representative

2.  By phone:
Call to order heating oil at: 1-866-749 ESSO (3776).

Heating products
Esso provides quality furnace oils formulated to meet regional needs.

These formulations ensure the fuel: Burns cleanly and efficiently; does not clog oil filters; flows to your furnace - even if the fuel is stored in an outdoor tank.

Did you know?
Fuel in Halifax has slightly different properties than fuel that is sold in Toronto. While the properties of the product may differ, Esso takes steps to ensure that our product meets our high standards for product quality that will keep your equipment working safely and reliably.

A common misconception for many people is that furnace oil is black - it's actually light pink. It's also non-explosive - many people would be surprised to find that a match isn't hot enough to ignite furnace oil.

For more information, call 1-866-749-ESSO (3776), or contact your Esso representative.

No heat checklist
Should your furnace stop working, check the following before calling for service:

  • First, raise the thermostat to 30ºC or raise the thermostat 5ºC above the current room temperature.
  • Make sure the master burner switch is in the ON position.
  • Check the fuse boxes for blown fuses or circuit panel for tripped circuits. Use only replacement fuses of the correct amperage.
  • Check the oil tank gauge.
  • Make sure the tank valve is open.
  • Press the RELAY RESET button on the relay box (usually mounted on furnace wall, burner or smoke pipe). PRESS ONCE ONLY. DO NOT PRESS A SECOND TIME.
  • After resetting the relay, if you hear a "buzz" or "hum" from the burner, press the OVERLOAD button on the oil burner motor to start again.
  • If you're out of fuel oil, please call Esso at 1-866-749-ESSO (3776)

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